Last updated: August 8, 2026
1. Introduction
Syncople ("we," "us," or "our") provides independent technology recommendations to help businesses find software and service partners. This Privacy Policy explains what information we collect through syncople.com (the "Site"), how we use it, and the choices you have.
The Site is operated by: [TODO: INSERT LEGAL ENTITY NAME AND REGISTERED ADDRESS].
By using the Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.
2. Information We Collect
Information you provide directly
- Contact details submitted through our forms, such as name, email address, and company name.
- Details you share about your business needs when requesting a recommendation.
- Any other information you choose to include in messages to us.
Information collected automatically
- Basic usage data such as pages visited, browser type, and referring URLs, typically gathered through standard web server logs.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide technology recommendations.
- Identify technology and service providers relevant to your needs.
- Improve the Site, our recommendations process, and our communications.
- Send you information you've requested, such as follow-ups on a submitted inquiry.
- Comply with legal obligations and protect against fraudulent or unauthorized activity.
4. How We Share Information
We do not sell your personal information. We may share information in the following limited circumstances:
- With selected technology or service providers — where appropriate, relevant information may be shared with selected technology or service providers when necessary to provide recommendations or to facilitate a connection you've requested.
- With service providers who help us operate the Site — third parties that support our operations, such as form-processing or email-delivery services, who are only permitted to use your data to perform services on our behalf. This includes Brevo, which we use for contact management and email delivery.
- For legal reasons — if required by law, regulation, legal process, or governmental request.
5. Cookies
The Site does not currently use analytics or advertising cookies. If this changes in the future, this section will be updated to reflect the technologies actually in use, along with any relevant choices available to you.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
7. Your Rights
If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction with similar data protection laws, you may have the right to:
- Access the personal information we hold about you.
- Rectification — request correction of inaccurate or incomplete information.
- Deletion — request that we erase your personal information, subject to certain legal exceptions.
- Restriction — request that we limit how we use your information.
- Object to certain processing of your information.
- Portability — receive your information in a structured, commonly used format, or have it transferred to another provider.
- Withdraw consent at any time, where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.
- Complain to your local data protection supervisory authority if you believe your rights have been infringed. [TODO: INSERT NAME OF RELEVANT SUPERVISORY AUTHORITY, e.g. Comissão Nacional de Proteção de Dados (CNPD) for Portugal, if applicable.]
To exercise any of these rights, contact us using the details below.
8. Data Security
We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
The Site may link to third-party websites or partner services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies separately.
10. Children's Privacy
The Site is intended for business use and is not directed at individuals under 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at hello@syncople.com.
